Contact Us

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by FCBank.

You can contact us by:

  • visiting your local FCBank office,
  • calling 1-855-880-3694 between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday,
  • or try ServiceCall or Personal eBanking for 24/7 access to your CNB accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.
Business Customers:
 
  • First Data - 1-800-542-1894
  • Clover - 1-855-853-8340
  • Authorize.net - 1-877-447-3938
  • Payeezy - 1-855-448-3493
  • Wausau (Online Banker Issues) - 1-866-711-0566


 

You can also email us at CustomerServiceCenter@FCBank.bank and we'll be happy to assist you.

Check out our Frequently Asked Questions for common solutions.

Send us an email

Do not send sensitive information, such as social security numbers or account numbers, through this form.

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