Taking Steps to Limit Spread of COVID-19: All lobbies are available by appointment only, with the exception of Dublin and Shiloh, which will run with limited hours. Drive-up hours remain unchanged, where available.
Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by FCBank Bank.
You can contact us by:
- visiting your local FCBank office,
- calling 1-855-880-3694 between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday,
- or try ServiceCall or Personal eBanking for 24/7 access to your FCBank accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.
You can also email us at CustomerServiceCenter@FCBank.bank, or click the Live Chat link at the top of the page and we'll be happy to assist you.
Check out our Frequently Asked Questions for common solutions.