Personal and Business eBanking

Home > Customer Service

Customer Service

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by FCBank.

You can contact us by:

  • visiting your local FCBank location,
  • calling 1-855-880-3694 between the hours of 8 a.m. and 5 p.m., Monday through Thursday, 8 a.m. to 6 p.m. on Friday, and 9 a.m. to noon on Saturday,
  • or try ServiceCall for 24/7 access to your FCBank accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.
  • for 24/7 eBanking support call 1-866-987-5905.

You can also email us at, or click the "Need Help Fast?" button and we'll be happy to assist you.

Check out our Frequently Asked Questions for common solutions.


Copyright © FCBank

Main Office: 6600 North High St. | Worthington, OH 43085

Phone: 1 (855) 880-3694 | Fax: 1 (614) 438-5858