Customer Service

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by FCBank Bank.

You can contact us by:

  • visiting your local FCBank office,
  • calling or texting 1-855-880-3694 between the hours of 7:00 a.m. and 7:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday,
  • or try ServiceCall or Personal eBanking for 24/7 access to your FCBank accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.


You can also email us at CustomerServiceCenter@FCBank.bank, or click the Live Chat link at the top of the page and we'll be happy to assist you.

Check out our Frequently Asked Questions for common solutions.

You are now leaving the official website of FCBank, a Division of CNB Financial. FCBank does not provide, and is not responsible for the products, services, or content on any third-party sites. Additionally the linked site may have a privacy policy and security practices that differ from the websites managed by FCBank. Please be advised that links to 3rd party sites are provided as a convenience and FCBank is not responsible for your use or any transactions completed on the hyperlinked site.