The health and well-being of our community is of the utmost importance to us. FCBank is here to help should COVID-19 result in a financial hardship for you. Please reach out to your local bank representative should you need assistance during this difficult time.
Here is how FCBank can assist and other options that we encourage you to speak to your Banker about:
ATM Fees - Clients are never charged for the use of our ATM machines through normal course of business. In addition, as of 3/24/20, all foreign ATM cash withdrawal fees are also being waived until further notice.
Early Withdrawal from Certificates of Deposit (CDs)
Special Loan Payments
Please call your local community office, or our Customer Service Center to learn more.
Currently all FCBank offices are open. Please check our locations and hours page for the most up-to-date information.
We continue to encourage all customers to take advantage of the following alternatives:
Online and mobile solutions allow you to make loan payments, transfer funds, pay bills, deposit checks, open accounts, apply for loans, order checks, check account balances, review transactions, and more.
Call the Customer Service Center. The Customer Service Center agents can transfer money, process loan payments, and do many of the things you do in your local branch office.
Utilize Automated Teller Machines (ATMs). They are available 24 hours a day, 7 days a week.
Drive-Up services often offer the convenience of extended hours and you can perform nearly every transaction you perform in-branch.
FCBank continues to monitor guidelines set by the Center for Disease Control (CDC) and state health agencies to ensure everything is being done to balance customer and employee experiences, health and well-being.
Frequently Asked Questions from the FDIC
The Federal Deposit Insurance Corporation, assures customers their deposits with an FDIC-insured bank are protected up to $250,000. The Federal Reserve System has and will continue to meet the currency needs of banking customers throughout the COVID-19 crisis. Keep in mind, the safest place for your money is inside the bank. Banks will continue to ensure that customers have access to fund either directly or electronically.
Learn more about COVID-19 and ways to keep your home or workplace safe by visiting the Centers for Disease Control and Prevention website.